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Product Support resources

Product Support / Documentation / Resource Files for GLD

The Current Shipping Version of GLD is:   GLDs v10.0.80 (10.0.0.80)

Technical support is currently provided for users with Versions GLD2016 and later.

Prior versions (GLD2014, GLD2012, GLD2010, 2009, 5.x, 3.x, 2.x) are no longer eligible for free technical support. Please consider updating your product as the current version is significantly improved in terms of functionality/performance with current OS.

GLD General Support

Sometimes our FAQ's will resolve your questions.

FAQ's and other helpful links.

 

GLD Upgrading Instructions

For instructions on upgrading your copy of GLD, click on the link below.

Note:  Upgrades between versions are not all free.  Please visit our webstore or contact sales@groundloopdesign.com for pricing from different versions to current level.

Upgrading Instructions from earlier version to GLD

License Key Information and photos of License Keys

GLD Manuals - Downloads

These files contain the complete GLD (version 10.x.x) user manuals in Adobe™ PDF format.

GLD User Manual 
(For All Versions)
(August 2019)

LEADPlus / Residential Tutorial

 

Printed Manuals

Want a printed version of the GLD2016 Commercial User Manual?  We publish through a third party and offer a 408 page, softbound version of the download manual for users that prefer a physical copy. 
 
Please visit our publisher site to order the printed GLD2016 User Manual.

GLD - Previous Version User Manuals for Commercial and Residential Versions

These files contains the documentation in Adobe™ PDF format.

  GLD 2016

GLD 2016 Full User Manual 
(Commercial Premier and Professional)

LEADPlus Tutorial

 

  GLD 2014

GLD 2014 Full User Manual 
(Commercial Premier and Professional)
(Updated release Jan. 2014)

LEADPlus Tutorial

 

  GLD 2012

GLD 2012 Commercial User Manual  (For Commercial Premier or Professional)

GLD 2012 Residential User Manual  (2012 Versions)

LEADPlus Tutorial

 

  GLD 2010

GLD 2010 Commercial User Manual  (For Commercial Premier or Professional)

GLD 2010 Residential User Manual  (2010 Versions)

 

  GLD2009

GLD 2009 Commercial User Manual   (For Commercial or Premier Financial)

GLD 2009 Commercial Getting Started Guide  (For Commercial or Premier Financial)

GLD 2009 Residential User Manual   (For Residential Version)

GLD 2009 Residential Getting Started Guide    (For Residential Version)

 

  GLD v5

GLD v. 5.x Getting Started Guide

GLD v 5.x Getting Started Guide v. 5.0 - Korean

LEAD+ v. 5.x User Manual

 

GLD - Previous Version Downloads

The current version of Ground Loop Design software is   GLDs v10.0.80 (10.0.0.80) .  In the event that you have a previous version for which you need the original setup file, you may obtain them here.

Download Adobe Acrobat™ Reader

In order to view the GLD manual and tutorials, you will need to have the Acrobat reader installed on your machine. Follow the link below to obtain this tool.

Download Adobe Acrobat™ Reader

 

Support for previous versions

Click here for support/resource files for older versions

 

Software Updates

Click here for latest software updates.

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