Product Support / Documentation / Resource Files for GLD
The Current Shipping Version of GLDs is: GLDs v10.1.18 (10.01.18)
Technical support is currently provided for users with Versions GLD2016 and later.
Prior versions (GLD2014, GLD2012, GLD2010, 2009, 5.x, 3.x, 2.x) are no longer eligible for free technical support. Please consider updating your product as the current version is significantly improved in terms of functionality/performance with current OS.
GLD General Support
Sometimes our FAQ's will resolve your questions.
GLDs Upgrading Instructions
For instructions on upgrading your copy of GLD, click on the link below.
Note: Upgrades between versions are not all free. Please visit our webstore or contact sales@groundloopdesign.com for pricing from different versions to current level.
Upgrading Instructions from earlier version to GLD
License Key Information and photos of License Keys
GLDs Manuals - Downloads
These files contain the complete GLDs (version 10.x.x) user manuals in Adobe™ PDF format.
GLDs User Manual
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Printed Manuals
Want a printed version of the GLD2016 Commercial User Manual? We
publish through a third party and offer a 408 page, softbound version of the
download manual for users that prefer a physical copy. Please visit our publisher site to order the printed GLD2016 User Manual. |
GLD - Previous Version User Manuals for Commercial and Residential Versions
These files contains the documentation in Adobe™ PDF format.
GLD 2016 |
GLD 2016 Full User Manual
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GLD 2014 |
GLD 2014 Full User Manual
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GLD 2012 |
GLD 2012 Commercial User Manual (For Commercial Premier or Professional) GLD 2012 Residential User Manual (2012 Versions) |
GLD 2010 |
GLD 2010 Commercial User Manual (For Commercial Premier or Professional) GLD 2010 Residential User Manual (2010 Versions) |
GLD2009 |
GLD 2009 Commercial User Manual (For Commercial or Premier Financial) GLD 2009 Commercial Getting Started Guide (For Commercial or Premier Financial) GLD 2009 Residential User Manual (For Residential Version) GLD 2009 Residential Getting Started Guide (For Residential Version) |
GLD v5 |
GLD v. 5.x Getting Started Guide |
GLD - Previous Version Downloads
The current version of Ground Loop Design software is GLDs v10.1.18 (10.01.18) . In the event that you have a previous version for which you need the original setup file, you may obtain them here.
Download Adobe Acrobat™ Reader
In order to view the GLD manual and tutorials, you will need to have the Acrobat reader installed on your machine. Follow the link below to obtain this tool.
Download Adobe Acrobat™ Reader
Support for previous versions
Click here for support/resource files for older versions
Software Updates
Click here for latest software updates.